Terms of Service

Effective November 1, 2026

These terms are an agreement between you and Nexio, Inc., which operates Tale of Mine Studio (“the service”). By creating an account or using the service, you agree to them and to the Privacy Policy.

Accounts

• You must be 18 or older and the parent or legal guardian of any child who uses the service with you.
• One account per family. Keep your password safe; you're responsible for what happens under your account. Tell us at [email protected] if you think someone else has used it.
• Invites: while the service is in preview, accounts are made only from an invite link we email to you. A link is personal to you, works once, and stops working after a set time or if we cancel it.
• Children use the service only with a parent present, on the parent's account.

Your child's books

• Your child is the author. The story ideas and words your child adds belong to your family. You own the finished books your family makes, to the extent the law allows ownership of AI-assisted work.
• What you let us do: you give Nexio, Inc. a limited license to store, process, display and deliver your books for you, and to keep the records the law requires. We don't use your books in our marketing without your separate, written permission.
• AI-made content: stories and pictures are made with AI tools and checked for safety and for matching the words, but they can still contain mistakes or oddities (for example a picture detail that changes between pages). Tell us at [email protected] and we'll help.
• Pictures and stories made for different families can look alike, because they're made from similar choices. We don't promise each one is 100% unique.

Content rules

To keep the studio safe for young children, the service refuses or rewrites content with:

• violence, weapons, injuries or scary threats;
• mean words, insults, bullying, or foul or bathroom-insult language;
• body or food shaming, romance, or unsafe things a child might copy;
• real people, real brands, or characters that belong to other companies;
• personal information such as phone numbers, addresses, emails or links.

Gentle, shared teasing about a funny situation is allowed when everyone's in on the joke.

Acceptable use

You agree not to:

• try to get around limits, safety checks or invites (for example by sharing invite links, creating extra accounts to collect free books, or changing what your browser sends us);
• access other families' books or data, probe, scrape or overload the service, or attack its security;
• type content that isn't yours to use, or that breaks the law;
• use the service to make content for sale or commercial use without our written permission.

We may refuse a book, pause or close an account, or cancel free books obtained by breaking these rules.

Books and your book balance

• During the preview, books come from free books we give your account (for example a founding family's 20 free books) or from a monthly allowance we set. Each new book uses one when it starts. Your Grown-ups page shows how many are left.
• When a book can't be finished: if a book fails on our side, or our safety checks stop it, it doesn't use up your book, and you can try again.
• Deleted books still count. Deleting a finished book doesn't give its book back.
• Free books don't expire, have no cash value, and can't be moved to another account.
• Purchases and printed books aren't offered yet. Before we offer them, we'll update these terms and tell you. Using up your free books never closes your account: your books, downloads and saved characters stay.

Downloads

You can download your family's finished books as PDF files for personal, non-commercial use: reading, keeping and sharing with family and friends. Downloaded copies are outside our systems (see the Privacy Policy).

Ending your account

You can delete your account at any time from the Grown-ups page. We may suspend or close an account that breaks these terms, or if we stop offering the service. If we close the service, we'll give notice and time to download your books, and refund any books you bought in the 12 months before.

Disclaimers and limits

• The service is provided “as is”. We work hard to keep it safe, available and accurate, but we can't promise it will always be error-free or uninterrupted.
• To the extent the law allows, Nexio, Inc. isn't liable for indirect or consequential losses, and our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before it or US$50.
• Nothing in these terms limits rights you have under consumer protection laws that can't be waived.

If something goes wrong between us

Please write to us first at [email protected]. Most problems can be fixed quickly, and we'll try in good faith to resolve yours within 60 days. If we can't, either of us may take the matter to small claims court, or to the state or federal courts in Wake County, North Carolina.

Governing law

These terms are governed by the laws of the State of North Carolina, USA.

Changes and contact

We may update these terms. If a change matters, we'll tell account holders by email or in the app before it applies. Questions: [email protected], or Nexio, Inc., 4030 Wake Forest Rd, Ste 349, Raleigh, NC 27609.